{"id":126299,"date":"2025-04-22T12:54:42","date_gmt":"2025-04-22T10:54:42","guid":{"rendered":"https:\/\/cibtestawsls.cib.de\/?p=126299"},"modified":"2025-04-23T15:45:09","modified_gmt":"2025-04-23T13:45:09","slug":"flexibilidade-comunicacao-com-o-cliente-banc-cib-cosys","status":"publish","type":"post","link":"https:\/\/cibtestawsls.cib.de\/pt\/flexibilidade-comunicacao-com-o-cliente-banc-cib-cosys\/","title":{"rendered":"Flexibilidade na comunica\u00e7\u00e3o com os clientes: como os bancos trabalham de forma mais eficiente com o CIB coSys.\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"126299\" class=\"elementor elementor-126299\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae9f92a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae9f92a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de07629\" data-id=\"de07629\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0853c79 elementor-widget elementor-widget-text-editor\" data-id=\"0853c79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Num mundo cada vez mais digital, \u00e9 crucial que as institui\u00e7\u00f5es financeiras sejam capazes de reagir de forma flex\u00edvel e eficiente \u00e0s mudan\u00e7as do mercado. Mas o que pode ser feito quando os processos existentes restringem essa flexibilidade? Analisamos a situa\u00e7\u00e3o inicial dos nossos clientes banc\u00e1rios e mostramos como a implementa\u00e7\u00e3o do <span style=\"text-decoration: underline\"><a href=\"\/pt\/cosys\/\" target=\"_self\"><strong>CIB coSys<\/strong><\/a><\/span> permite uma verdadeira transforma\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97d93d1 elementor-widget elementor-widget-heading\" data-id=\"97d93d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Situa\u00e7\u00e3o inicial t\u00edpica: Processos de coordena\u00e7\u00e3o complexos devido a muitos pap\u00e9is envolvidos <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b88b2e elementor-widget elementor-widget-text-editor\" data-id=\"6b88b2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As altera\u00e7\u00f5es contratuais exigem frequentemente medidas de comunica\u00e7\u00e3o com os parceiros externos respons\u00e1veis pelo conte\u00fado e pela forma dos formul\u00e1rios contratuais. Os pedidos de altera\u00e7\u00e3o s\u00e3o solicitados pelos servi\u00e7os especializados e transmitidos ao IT ou \u00e0 organiza\u00e7\u00e3o para adapta\u00e7\u00e3o. As altera\u00e7\u00f5es requerem uma implementa\u00e7\u00e3o adicional do lado do desenvolvimento, por exemplo, para formul\u00e1rios de candidatura digitais. Isto resulta em depend\u00eancias nos ciclos de lan\u00e7amento, mesmo para as mais pequenas altera\u00e7\u00f5es de conte\u00fado, que muitas vezes demoram semanas a finalizar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81b6c2e elementor-widget elementor-widget-heading\" data-id=\"81b6c2e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mais flexibilidade com o CIB coSys <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5573710 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5573710\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d56d71a\" data-id=\"d56d71a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47d6e47 elementor-widget elementor-widget-text-editor\" data-id=\"47d6e47\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Com o nosso potente gestor de templates <a href=\"\/pt\/cosys\/\" target=\"_self\"><span style=\"text-decoration: underline\"><strong>CIB coSys<\/strong><\/span><\/a>, os departamentos especializados podem editar altera\u00e7\u00f5es de conte\u00fado de forma aut\u00f3noma, sem necessidade de conhecimentos de IT. Os formul\u00e1rios de contrato podem assim ser transferidos para o funcionamento produtivo sem envolvimento de IT ou de agentes externas. Os pedidos de altera\u00e7\u00e3o podem ser implementados internamente de forma r\u00e1pida e sem depender de ciclos de desenvolvimento. As altera\u00e7\u00f5es d\u00e3o origem a diferentes vers\u00f5es, armazenadas \u00e0 prova de revis\u00e3o e implementadas independentemente dos ciclos de lan\u00e7amento.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3ea9d9a\" data-id=\"3ea9d9a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f85d35 elementor-widget elementor-widget-image\" data-id=\"7f85d35\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cibtestawsls.cib.de\/wp-content\/uploads\/2022\/12\/Headers-CIB_-Solutions_2022-03-e1678362849582.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bef3d5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bef3d5d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae1cac9\" data-id=\"ae1cac9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a01f35f elementor-widget elementor-widget-heading\" data-id=\"a01f35f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatiza\u00e7\u00e3o de processos com o CIB flow <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d28663 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d28663\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5f5a4c7\" data-id=\"5f5a4c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc2aa4e elementor-widget elementor-widget-image\" data-id=\"bc2aa4e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"480\" src=\"https:\/\/cibtestawsls.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld.png\" class=\"attachment-large size-large wp-image-125988\" alt=\"\" srcset=\"https:\/\/cibtestawsls.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld.png 720w, https:\/\/cibtestawsls.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld-450x300.png 450w, https:\/\/cibtestawsls.cib.de\/wp-content\/uploads\/2025\/04\/HG_CIB-flow_ld-18x12.png 18w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-f1111e7\" data-id=\"f1111e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-937e8a3 elementor-widget elementor-widget-text-editor\" data-id=\"937e8a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">A combina\u00e7\u00e3o com o <span style=\"text-decoration: underline\"><strong><a href=\"\/pt\/flow\/\" target=\"_self\">CIB flow<\/a><\/strong><\/span> abre op\u00e7\u00f5es de automatiza\u00e7\u00e3o, integrando o <strong>CIB coSys<\/strong> em workflows optimizados. Por exemplo, podem ser criadas e enviadas automaticamente cartas em s\u00e9rie. Al\u00e9m disso, o <strong>CIB coSys<\/strong> pode obter dados em tempo real atrav\u00e9s da API para fornecer documentos com informa\u00e7\u00f5es actualizadas e, assim, acelerar ainda mais os processos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55d2367 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55d2367\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1be934\" data-id=\"a1be934\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2280e5a elementor-widget elementor-widget-heading\" data-id=\"2280e5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Outputs vers\u00e1teis <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f18127c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f18127c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1b2220\" data-id=\"c1b2220\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbf5182 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"dbf5182\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cria\u00e7\u00e3o automatizada de documentos para v\u00e1rios canais com o <b>CIB flow<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Solu\u00e7\u00e3o de envio centralizado com o <span style=\"text-decoration: underline\"><strong><a href=\"\/pt\/fairbrief\/\">CIB fairBrief<\/a><\/strong><\/span><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Entrega digital segura atrav\u00e9s do <a href=\"\/pt\/doxisafe\/\"><span style=\"text-decoration: underline\"><strong>CIB doXisafe<\/strong><\/span><\/a><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cria\u00e7\u00e3o de documentos sem barreiras em <span style=\"text-decoration: underline\"><a href=\"\/pt\/acessivel-pdf-ua-documentos-dark-processing-automatizado\/\"><strong>formato PDF\/UA<\/strong><\/a><\/span><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gest\u00e3o segura de documentos<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d858c5 elementor-widget elementor-widget-text-editor\" data-id=\"0d858c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">A combina\u00e7\u00e3o das solu\u00e7\u00f5es CIB permite a digitaliza\u00e7\u00e3o e automatiza\u00e7\u00e3o completas dos processos documentais, aumentando a efici\u00eancia e a seguran\u00e7a.<\/p><p class=\"translation-block\">A implementa\u00e7\u00e3o do <strong><a href=\"\/pt\/cosys\/\" target=\"_self\"><span style=\"text-decoration: underline\">CIB coSys<\/span><\/a><\/strong> traduziu-se numa transforma\u00e7\u00e3o significativa para os nossos clientes banc\u00e1rios. Os workflows foram otimizados para permitir uma resposta mais r\u00e1pida e eficaz \u00e0s mudan\u00e7as. Como resultado, os bancos melhoraram a sua estrutura interna e, simultaneamente, refor\u00e7aram a sua posi\u00e7\u00e3o competitiva.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d18f0c8 elementor-widget elementor-widget-button\" data-id=\"d18f0c8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/pt\/case-study\/bancos-comunicacao-eficiente-clientes-cib-cosys\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Clique aqui para ver o use case <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Num mundo cada vez mais digital, \u00e9 crucial que as institui\u00e7\u00f5es financeiras sejam capazes de reagir de forma flex\u00edvel e eficiente \u00e0s mudan\u00e7as do mercado.<\/p>","protected":false},"author":246,"featured_media":123607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[918],"tags":[1483,1509,1695,2120],"class_list":["post-126299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digitalisierung","tag-cib-fairbrief","tag-cib-cosys","tag-cib-flow","tag-pdf-ua"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Flexibilit\u00e4t in der Kundenkommunikation Wie Banken mit CIB coSys<\/title>\n<meta name=\"description\" content=\"Mit CIB coSys k\u00f6nnen Banken und Finanzinstitute auf die Bed\u00fcrfnisse ihrer Kunden in einer zunehmend digitalen Welt reagieren.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Flexibilit\u00e4t in der Kundenkommunikation Wie Banken mit CIB coSys\" \/>\n<meta property=\"og:description\" content=\"Mit CIB coSys k\u00f6nnen Banken und Finanzinstitute auf die Bed\u00fcrfnisse ihrer Kunden in einer zunehmend digitalen Welt reagieren.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cib.de\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\/\" \/>\n<meta property=\"og:site_name\" content=\"CIB Group\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-22T10:54:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-23T13:45:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cib.de\/wp-content\/uploads\/2024\/08\/Bank11-mit-CIB-coSys-HG_2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"CIB Group\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"CIB Group\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.cib.de\\\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cib.de\\\/flexibilitaet-kundenkommunikation-banken-mit-cib-cosys\\\/\"},\"author\":{\"name\":\"CIB Group\",\"@id\":\"https:\\\/\\\/cibtestawsls.cib.de\\\/#\\\/schema\\\/person\\\/4c70f0634b93acb47baacdb671694155\"},\"headline\":\"Flexibilit\u00e4t in der Kundenkommunikation &#8211; 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